Draft for human and legal review
Refund and cancellation policy
This is a draft product policy for legal and payment-provider review before checkout can be enabled.
Before payment
You can change or cancel your selected spotlight amount before leaving for hosted checkout. Profile approval is required before payment to reduce the risk of charging for an unpublished profile.
Promotional service
Payment purchases promotional placement only. The exact delivery period, cancellation rights, regional consumer requirements, and refund eligibility require legal review before launch.
Refunds and disputes
When the payment provider confirms a full refund or active dispute, that purchase no longer qualifies for public ranking. The financial audit trail remains private.